PLEASE NOTE THAT WE DO NOT PROCESS ORDERS TAKEN AFTER 2PM UNTIL THE FOLLOWING WORKING DAY (OPEN MONDAY TO FRIDAY) BETWEEN 09:00AM–02:00PM FOR ORDER PROCESSING. ORDERS CUT OFF TIME: 02:00PM
SHIPPIMENT, PACKAGE AND DELIVERY INFO.
Packages are generally dispatched on MONDAYS to FRIDAYS, any orders taken after 2PM, will be process on next working day.
Any order will be dispatched only after payment is confirmed. After payment is confirmed , we will dispatch via Royal Mail or DHL with tracking and drop-off without signature.
If you prefer delivery by Royal Mail Extra with required signature, or Special Next Day, an additional cost will be applied, this method is available. Whichever shipment choice you make, we will provide you with a link to track your package online if is available.
Shipping fees include handling and packing fees as well as postage costs are free of charge to UK only. *Europe, rest of world charges apply. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk for Economy Service, but special care is taken to protect fragile objects.
All packages are amply sized and your items are well-protected.
Delivery charges applies for orders (Terms & Conditions apply).
*UK, Ireland, Europe, International charges Applies.
Web Site order Rules:
Order minimum £30 charge apply for delivery within UK (England, Scotland, Wales).
Order minimum £60 charge apply for delivery within (Ireland, Europe, Australia, Asia, USA, Canada).
Order minimum £150 charge apply for delivery within South America (Brasil, Argentina, Chile).
United Kingdom:
Recorded - Shipping in all UK orders. Flat charge of £6 (England, Scotland, Wales)
Registered, tracking number not available.
DHL domestic - Shipping in all UK orders, charges start at £15 (England, Scotland, Wales)
Recorded Parcel, orders must be placed before 2pm. (Monday to Thursday)
**(Friday orders will be delivery on Monday, or next working day, no Saturday services)
Special Next day - Shipping in all UK orders, charge start at £11 (England, Scotland, Wales)
Recorded Parcel, Orders must be placed berofe 2pm (Monday to Thursday)
**(Friday orders will be delivery on Monday, or next working day, no Saturday services)
Europe / International:
Recorded International - Shipping in all orders, charge fee starts from £10 to £45.
(Ireland, Europe, Australia, Asia, USA, Canada) Recorded Parcel, Track number not Available.
DHL Europe - Shipping in all orders to Europe, charge fee starts from £25 (Europe, EU zone)
Recorded Parcel, orders must be placed before 2pm. (Monday to Friday)
DHL International - Shipping in all orders, charge fee starts from £30 to £75
(Australia, Asia, USA, Canada)
Recorded Parcel, orders must be placed before 2pm. (Monday to Friday)
South America - Shipping in all orders, charge fee start from £25 to £70 (Brasil, Argentina, Chile)
Recorded Parcel, Track number Available at Airsure, Registered Delivery.
Delivery Fee for the different zones (Royal Mail International):
£12 - Zone 1 - Europe (European Union) 4-10 days.
£15 - Zone 2 - U.S.A (United Stats) 7-21 days.
£15 - Zone 3 - Asia (India, China, Korea) 7-21 days.
£15 - Zone 4 - Oceania (Australia, Fiji, New Zealand) 7-21 days.
£25 - Zone 5 - South America (Argentina, Brazil, Chile) 10-21 days.
Delivery Fee for the different zones (DHL):
£30 - Zone 1 - Europe (European Union) 1-4 days.
£50 - Zone 2 - U.S.A (United Stats) 2-5 days.
£50 - Zone 3 - Asia (India, China, Korea) 2-5 days.
£50 - Zone 4 - Oceania (Australia, Fiji, New Zealand) 2-5 days.
£75 - Zone 5 - South America (Argentina, Brazil, Chile) 2-5 days.
Important Note:
Note for Special Next Day Delivery Royal mail / DHL (Works monday to Thursday) any order place after 2pm on week days or weekends will be processed on next working day. Orders cut off time: 02:00PM
Note for heave items such as Eyelash kits, a delivery charge may apply for the folowing countries: United Kingdom, Europe, Asia, Australia, USA, Brazil, Oceania.
Items may be only sent by DHL due the size and weight, special delivery may not be available for certain countries.
International Orders
International tax and duty: International shipments (Outside European Zone) are subject to import fees, duties and taxes, which are levied once a shipment reaches their country, in addition to the brokerage fees/custom clearance charges which may be imposed by the carrier. These charges must be borne by the recipient. We have no control over these charges and cannot predict what they might be.
Due to high International shipping costs and taxes and duty fees, we cannot ship any order that includes backordered items. We will hold the order until all items are in stock and available to ship. Please contact us if you wish to cancel or change these items.
If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the customer.
Perfect Eyelashes Products does not require a signature for delivery and orders. Once the delivery or order is confirmed by courier company / UK Mail, Perfect Eyelashes Products is no longer liable for the order.
Perfect Eyelashes Products requires that each time a purchase is made via website or phone that the buyer must request or decline a signature requirement on his or her order. Perfect Eyelashes Products strongly recommends that buyers request that a signature be required upon delivery of all orders, especially if there may be a possibility of theft or damage to orders left at the delivery location.
Office working hours are 8.00am-6.00pm Monday - Friday. We will aim to respond promptly to all calls, faxes and e-mails received outside of these working hours on the following working day.
